The Retailer's Advantage
Merchandising/Buying

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The Markdown Section

March 30, 2004 by Rick Segel  
Filed under Merchandising/Buying, Retail Reference Library, Store Operations, promotions

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There is a major shift in retailing today. Years ago we would accumulate... [More...]

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Misery Meter

March 23, 2004 by Rick Segel  
Filed under Retail Reference Library, promotions

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When I first penned this term, my purpose was to use it as a humorous memory... [More...]

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Good, Better, Best … Still Works

March 16, 2004 by Rick Segel  
Filed under Merchandising/Buying, Retail Reference Library

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For years Sears has been the master of the three grades of merchandise—Good,... [More...]

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How Much for Me?

March 9, 2004 by Rick Segel  
Filed under Customer Service/Customer Experience, Retail Reference Library, Retailing is Selling

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Everyone likes to feel special and there is nothing wrong with that. Especially... [More...]

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Experience Retailing. What does it mean to you? Is it memorable?

March 2, 2004 by Rick Segel  
Filed under Customer Service/Customer Experience, Retail Reference Library

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The whole world has jumped on the experience bandwagon. We have dining... [More...]

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