What Does It Mean To Be a Good Manager?
March 29, 2005 by Rick Segel
Filed under Customer Service/Customer Experience, Human Resources/Management, Retail Reference Library
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Many people say that it’s the results. But is that the only criteria?... [More...]
Are We Making The Best Decisions?
March 22, 2005 by Rick Segel
Filed under Human Resources/Management, Retail Reference Library
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Our lives are dependent on the decisions we make. Where we go, what we... [More...]
When Do You Fire Your Best Employee?
March 15, 2005 by admin
Filed under Leadership / Motivation, Retail Reference Library
Hopefully never! I think many of you know where I might be going with... [More...]
Once is Not Enough!
March 8, 2005 by admin
Filed under Leadership / Motivation, Retail Reference Library
Don’t get too excited–this article is not as provocative as the... [More...]
What Do You Do When Someone Wants to Negotiate The Price?
March 1, 2005 by Rick Segel
Filed under Customer Service/Customer Experience, Retail Reference Library, promotions
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For any of the readers who do run retail stores just reading the headline... [More...]
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Invited Contributors
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David Geller
David Geller, of Jeweler Profit, is the author of Geller’s Blue Book,... More...
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Donald Cooper
Drawing on his real-life experience as a world-class manufacturer, retailer... More...
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David Geller
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