Behind Enemy Lines: The Competition, Friend or Foe?
April 26, 2005 by Rick Segel
Filed under Advertising and Marketing, Customer Service/Customer Experience, Retail Reference Library, Store Operations, visual merchandising
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Do you remember the old days when we retailers would hate the competition?... [More...]
If You Stay Flexible You Will Never Get Bent Out Of Shape
April 19, 2005 by Rick Segel
Filed under Advertising and Marketing, Customer Service/Customer Experience, Human Resources/Management, Retail Reference Library, visual merchandising
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It is a given that we are living in a highly competitive retail market.... [More...]
Use A Different Differentiator
April 12, 2005 by Rick Segel
Filed under Advertising and Marketing, Customer Service/Customer Experience, Retail Reference Library, Retailing is Selling, promotions
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I was reading a newspaper article about a 30 store regional small department... [More...]
How Did They Lose That Sale?
April 5, 2005 by Rick Segel
Filed under Customer Service/Customer Experience, Human Resources/Management, Retail Reference Library, Retailing is Selling
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We decided to redo our office and just as we were to shop at the businesses... [More...]
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Invited Contributors
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David Geller
David Geller, of Jeweler Profit, is the author of Geller’s Blue Book,... More...
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Donald Cooper
Drawing on his real-life experience as a world-class manufacturer, retailer... More...
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David Geller
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