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What Have You Done For Me Lately?

April 25, 2006 by Rick Segel  
Filed under Advertising and Marketing, Customer Service/Customer Experience, Retail Reference Library

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I don’t know if I’m about to kill a sacred cow or just uncover a myth... [More...]

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What If…?

April 25, 2006 by Rick Segel  
Filed under Advertising and Marketing, Customer Service/Customer Experience, Retail Reference Library

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When was the last time you asked the question about your business that... [More...]

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When Do You Recommend Your Competition?

April 11, 2006 by Rick Segel  
Filed under Advertising and Marketing, Customer Service/Customer Experience, Retail Reference Library

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I received a wonderful email this week from the famous J.L.Schmidt, the... [More...]

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Two Tips for the Price of One

April 4, 2006 by admin  
Filed under Leadership / Motivation, Retail Reference Library

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This week I have two issues I need to share so the tip is a double header!... [More...]

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