Knock Your Competition … Knock Yourself
May 30, 2006 by Rick Segel
Filed under Advertising and Marketing, Human Resources/Management, Retail Reference Library
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Admit it. We have all done it. Someone mentions our competition and we... [More...]
I Read About That in the Paper
May 23, 2006 by Rick Segel
Filed under Advertising and Marketing, Retail Reference Library, promotions
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When was the last time your customers said that about your business? Why... [More...]
It’s All About Our People
May 16, 2006 by Rick Segel
Filed under Human Resources/Management, Retail Reference Library
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A business can’t grow without good employees. We need people who look... [More...]
Give Me A Break
May 11, 2006 by Rick Segel
Filed under Advertising and Marketing, Customer Service/Customer Experience, Retail Reference Library, Retailing is Selling
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We decided to redo our kitchen with new appliances and countertops. We... [More...]
Let’s Do What We Know… or What Prevents Us From Doing the Things We Should Do?
May 2, 2006 by Rick Segel
Filed under Customer Service/Customer Experience, Human Resources/Management, Retail Reference Library
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I always state my goals for the presentation in every speech I deliver.... [More...]
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Invited Contributors
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David Geller
David Geller, of Jeweler Profit, is the author of Geller’s Blue Book,... More...
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Donald Cooper
Drawing on his real-life experience as a world-class manufacturer, retailer... More...
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David Geller
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