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Asking Your Customers … How To Do It

August 29, 2006 by Rick Segel  
Filed under Advertising and Marketing, Customer Service/Customer Experience, Retail Reference Library, promotions

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WOW! That’s two weeks in a row that I am WOW’d by my audience. Last... [More...]

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Why Don’t I Listen to My Own Advice?

August 23, 2006 by Rick Segel  
Filed under Customer Service/Customer Experience, Human Resources/Management, Retail Reference Library

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I had another breakthrough–another one of those Eureka moments that... [More...]

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Have You Ever Just Snapped?

August 15, 2006 by Rick Segel  
Filed under Customer Service/Customer Experience, Human Resources/Management, Retail Reference Library

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Have you ever picked up the closest thing you can, throw and hurl it across... [More...]

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Let Your Fingers Do The Shopping …and They Really Are!

August 8, 2006 by Rick Segel  
Filed under Advertising and Marketing, Online Marketing/Social Media, Retail Reference Library, technology

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Did you ever have a revelation? Sometimes it’s a glimpse of the obvious;... [More...]

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Random Acts of Kindness Strike Again… A Marketing Tool To Consider

August 2, 2006 by Rick Segel  
Filed under Advertising and Marketing, Customer Service/Customer Experience, Retail Reference Library

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It happened again! My wife and I went shopping, although it was more like... [More...]

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