Are You Lucky?
May 29, 2007 by Rick Segel
Filed under Leadership / Motivation, Retail Reference Library
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“He has all the luck.” What a lucky guy.” or “As luck would have... [More...]
A Moment of Magic or Is It a Moment of Misery?
May 22, 2007 by Rick Segel
Filed under Customer Service/Customer Experience, Retail Reference Library
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I was just about finished with this week’s column when I experienced... [More...]
Think Small – It’s Still the Basics
May 1, 2007 by Rick Segel
Filed under Advertising and Marketing, Human Resources/Management, Retail Reference Library
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Two weeks ago I received two very interesting emails from readers that... [More...]





