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The Opportunity of the Decade is Here!

April 29, 2008 by Rick Segel  
Filed under Advertising and Marketing, Retail Reference Library, promotions

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I am not one of President Bush’s biggest fans but he is working hard... [More...]

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It's Time to Make the Mundane Memorable

April 22, 2008 by Rick Segel  
Filed under Advertising and Marketing, Merchandising/Buying, Retail Reference Library

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I used to say that having the right merchandise, at the right price, and... [More...]

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Response to 'What Would You Do When the Customer Tries to Negotiate'

April 15, 2008 by Rick Segel  
Filed under Customer Service/Customer Experience, Human Resources/Management, Retail Reference Library, Retailing is Selling

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I guess that I hit a tender spot because the responses from my last newsletter... [More...]

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What Would You Do?

April 8, 2008 by Rick Segel  
Filed under Customer Service/Customer Experience, Human Resources/Management, Retail Reference Library, Retailing is Selling

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A colleague of mine recently attended a 4-day continuing education forum... [More...]

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The Secret to Doing Business

April 1, 2008 by Rick Segel  
Filed under Advertising and Marketing, Human Resources/Management, Retail Reference Library

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I had an interesting conversation the other day with 4 retired and very... [More...]

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