How Do You Define Great Service?
May 27, 2008 by Rick Segel
Filed under Customer Service/Customer Experience, Human Resources/Management, Retail Reference Library, Retailing is Selling
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While many people were celebrating the long holiday weekend, I was almost... [More...]
How Do You Motivate Your Employees?
May 20, 2008 by admin
Filed under Leadership / Motivation, Retail Reference Library
One of the biggest problems facing just about every retailer today is... [More...]
Seducing the Customer
May 13, 2008 by Rick Segel
Filed under Advertising and Marketing, Retail Reference Library, Retailing is Selling
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That got your attention, didn’t it? I could have used the words “Romancing... [More...]
Some Simple Rules
May 6, 2008 by admin
Filed under Leadership / Motivation, Retail Reference Library
I was rearranging the books in my bookcases last week trying to put the... [More...]
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Invited Contributors
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David Geller
David Geller, of Jeweler Profit, is the author of Geller’s Blue Book,... More...
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Donald Cooper
Drawing on his real-life experience as a world-class manufacturer, retailer... More...
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David Geller
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