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A Smart Tool for Success

June 24, 2008 by Rick Segel  
Filed under Customer Service/Customer Experience, Human Resources/Management, Retail Reference Library

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I am always wondering why some people and their businesses fail while others... [More...]

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The Art of Running A Promotion

June 19, 2008 by Cindy Potts  
Filed under Promotions, Retail Reference Library

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The best ones and how to do them Teleseminar: June 19th, 2008 This program... [More...]

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If You Were to Close Your Business Tomorrow, Who Would Care?

June 17, 2008 by Rick Segel  
Filed under Advertising and Marketing, Human Resources/Management, Retail Reference Library

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If you answer that question with just you and your employees, then it’s... [More...]

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Customer Service Marketing or Measuring Your Service ~ Part 2

June 10, 2008 by Rick Segel  
Filed under Advertising and Marketing, Customer Service/Customer Experience, Retail Reference Library

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Last week’s article was based on a concept of measuring your level of... [More...]

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The Simple Key to Customer Service Marketing

June 3, 2008 by Rick Segel  
Filed under Advertising and Marketing, Customer Service/Customer Experience, Retail Reference Library

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STOP! What is Customer Service Marketing? It’s when your service and... [More...]

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