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Shop Your Business Like a Customer

July 29, 2008 by Rick Segel  
Filed under Customer Service/Customer Experience, Retail Reference Library

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Have you ever acted or been in a school play? At first you feel uncomfortable,... [More...]

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Same Old Values are Still the Best

July 22, 2008 by admin  
Filed under Leadership / Motivation, Retail Reference Library

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I lost one of my best friends at 7:08 on Friday morning July 18th. My... [More...]

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Let's Talk About Lying

July 15, 2008 by Rick Segel  
Filed under Customer Service/Customer Experience, Human Resources/Management, Retail Reference Library, Retailing is Selling

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I spent an interesting weekend with old friends and neighbors. Not the... [More...]

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The R Word – Recession – Time to Revisit It

July 8, 2008 by admin  
Filed under Leadership / Motivation, Retail Reference Library

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For the longest time my approach or attitude toward recessions or economic... [More...]

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To Commission or Not to Commission

July 1, 2008 by Rick Segel  
Filed under Human Resources/Management, Retail Reference Library, Retailing is Selling, Store Operations

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That’s an interesting question that needs to be revisited. I have not... [More...]

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