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Retail Reference Library

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Donald Cooper: Be Extraordinary, or Be Eliminated

April 29, 2009 8 PM Eastern TRA Presents Donald Cooper’s presentation... [More...]

How to Ask for Deals: When Your Vendor Won’t Cut Prices

April 28, 2009 by Rick Segel  
Filed under Retail Reference Library, Selling

In this article, you will learn: The six ways you can ask vendors to sweeten... [More...]

Six Critical Factors in Customer Loyalty

April 28, 2009 by Rick Segel  
Filed under Retail Reference Library

In this article, You Will Learn: The six critical components to customer... [More...]

Response to Patty’s Predicament

April 27, 2009 by Rick Segel  
Filed under Merchandising/Buying, Retail Reference Library

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Everyone amazed me again with the amount of responses that we had and the... [More...]

Donald Cooper: Myths, Lies and Management

April 22, 2009 8 PM Eastern TRA Presents Donald Cooper’s presentation... [More...]

Likeability: The Salesperson’s Secret Weapon

April 21, 2009 by Rick Segel  
Filed under Retail Reference Library

In this article, you will learn: The power of likeability Four ways to... [More...]

What Could Your Best Vendor Do?

April 20, 2009 by Rick Segel  
Filed under Merchandising/Buying, Retail Reference Library

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WARNING! This Could Happen To You! Ok, we all know that these are difficult... [More...]

Interview with David Geller, Author of Geller’s Blue Book ~ Replay Available

On Thursday, April 16th, Rick will be joined by David Geller, of Jeweler... [More...]

How To Answer the Phone

April 15, 2009 by Rick Segel  
Filed under Retail Reference Library

In this article, you will learn: How to make sure your customer’s... [More...]

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