What Do You Do When Someone Criticizes You?
June 27, 2009 by Rick Segel
Filed under Customer Service/Customer Experience, Retail Reference Library
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I received this week one of the most devastating emails I think I ever... [More...]
It’s Time for the Website Review!
June 23, 2009 by Rick Segel
Filed under Advertising and Marketing, Retail Reference Library
This Wednesday night (June 24, 2009 at 8 pm Eastern), we will be doing... [More...]
Props For Promotion: 12 Can’t Miss Techniques
June 23, 2009 by Rick Segel
Filed under Advertising and Marketing, Retail Reference Library
In This Article, You Will Learn: Twelve ways to use props in your store... [More...]
Interview with Frances Bologna, New Orleans’ Leading Financial Wizard & CPA
June 22, 2009 by Rick Segel
Filed under Financial/Accounting, Retail Reference Library
How many people go into business because they LOVE accounting? No one! Any... [More...]
Where Are Your Priorities?
June 16, 2009 by Rick Segel
Filed under Customer Service/Customer Experience, Retail Reference Library
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I have to share a customer service experience which happened to me last... [More...]
Ron Friedman, the Retail Computer System Guru, from DAMOMICS, Inc.
June 8, 2009 by Rick Segel
Filed under Invited Contributors
What do you get when you mix the leading Retail Software Developer with... [More...]
Make Them Laugh Special Report
June 2, 2009 by Cindy Potts
Filed under Customer Service/Customer Experience, Tools
Humor is not only the best medicine, sometimes it’s the only medicine!... [More...]
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Invited Contributors
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David Geller
David Geller, of Jeweler Profit, is the author of Geller’s Blue Book,... More...
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Donald Cooper
Drawing on his real-life experience as a world-class manufacturer, retailer... More...
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David Geller
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